Hellenic Bank Public Company Ltd

Best Consumer & Corporate-Institutional Digital Bank in Cyprus for 2016

According to the publication’s announcement, winners were chosen based on the “strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.”

 

Award winners were evaluated by Infosys, a global leader in consulting, technology and outsourcing, with the final selections for the first round of winners made by the Global Finance editors.

 

“The most successful retail and corporate banks in the world are those that have effectively transformed themselves into fully-integrated digital banks, with a strong focus on user experience,” says Joseph D. Giarraputo, Publisher and Editorial Director of Global Finance. “The winners of this year’s awards are those banks that understand that both corporate and retail clients expect their financial partners to provide easy access to a suite of financial products and tools that are fully-integrated into their broader digital life.”

 

Commenting on the news, Mr. Bert Pijls, Hellenic Bank’s Chief Executive Officer said:

“Today’s clients have shorter attention spans, need to take decisions fast and are turning to a variety of sources to cover their financial needs. The only way to meet these new client demands is through digital, ranging from web and mobile access to the way that customers interact with a branch and the internal systems that the Bank staff use.

 

Furthermore, customers expect digital to be easy, intuitive and low effort, which is why we focus extensively on user experience.

 

Hellenic Bank is very proud of being named winner in this category for the third time in a row. It is a great recognition for our digital efforts, it shows that we are on the right track, and it motivates us to continue to offer great customer service through digital innovation.”

 

The official announcement of GLOBAL FINANCE may be viewed at:

https://www.gfmag.com/magazine/may-2016/winners-profile-best-banks-2016

 

 




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