Business Debit
The right card for everything
For us, your business is personal
Business Debit
  • direct
    Access to your money
  • fast & SECURE
    Transactions
  • MC Business Debit
For every different need!
Your card at a glance
Card Fees

€10 annual fee
View the fees of your card here

Terms & Conditions

The product is governed by the Terms and Conditions of Use of Hellenic Bank Cards.

Legal notes

The Bank may, in its absolute discretion, reject or approve any application according to its policy.

Features and Benefits
Why choose this product?
Complimentary access to Flight Delay Pass
Complimentary access to Virtual Personal Assistance to receive support for your business daily needs
Participation in Mple Reward Scheme and other Bank's incentives and offers
Control your card and review your transactions through the Mobile App and the Online Banking
Banking at your fingertips
Digital Wallets
Digital Wallets

A fast, simple, and secure way to pay. Use your Hellenic Bank cards with our Digital Wallets. The easiest way to pay with any Smart device. Forget about your card or wallet. Pay seamlessly whenever and wherever you like: online, in apps, and everywhere contactless payments are accepted.​​​​​​​​​​​​​​

Mobile App
Hellenic Bank Mobile App

Manage your finances easier and faster using Hellenic Bank Mobile App. Instant payments to your friends via Contact Pay, Biometric identification for authorisation of transactions, tracking your account balances and savings from anywhere. Whenever you want, wherever you want...we are brining your Bank to your fingertips. 

Mple Rewards Scheme
It's nice to get rewarded regularly
In case you need more information
Find your answers at the questions people mostly ask
How to issue a card?
You can issue a card by simply visiting one of our branches.  If you are an existing customer, you can issue a new consumer debit card by calling our Customer Contact Center at 8000 9999 or +35722500500 (from abroad).
How do I set up card notifications?
You have multiple options to enable card notifications:
Download the Hellenic Bank Mobile App and enable alerts on your device
Set up your Card Alerts via Web Banking under the “Alerts” section
Call our Customer Contact Center at 8000 9999 or +35722500500 (from abroad), for assistance with setting up alerts for a phone that’s registered with us.
How do I register for e-statements?
You can register to e-statements through:
Hellenic Bank Web Banking or
Call our Customer Contact Center (at 8000 9999 or +357 22 500500 from abroad) or
Visit your nearest servicing branch.
How do I get rewards through the Mple Scheme?
All information pertinent to the Mple Scheme can be found here.
How does my card provide security to my transactions?
You can spend with confidence, because we monitor any suspicious activity. The 3D Secure Safe@Web will make your online transactions safer. You can even turn your card on and off at your convenience through the Mobile App.
What is cash withdrawal via cashback?
Cashback service is offered with Visa or Mastercard debit cards, (prepaid cards excluded)
During the processing of a purchase from a store that offers cashback, up to 100 euros can be withdrawn in cash
Cash withdrawals are free of charge
The customer enters his/her personal code (PIN) as is the case with cash withdrawals from ATMs. The amount is charged to the customer's card and she/he receives the money requested from the store cashier.
The cashback service is available only when the consumer presents his card and not through digital wallets.
Can my card limits be increased if required?
The card is initially issued on the basis of your proposed transaction and daily limits; however, you can apply for a temporary or permanent increase or decrease of these limits to suit your personal requirements by contacting the Customer Contact Center or by visiting a branch.
I have entered my PIN incorrectly three times at an ATM, how can I fix this?
For security reasons your card will be obtained by the ATM after entering your PIN incorrectly three times. You can collect it from the Bank during working hours.
What can I do if I have forgotten my card PIN?
You can retrieve your PIN through the Hellenic Bank mobile app
You can call the Customer Contact Center. A PIN reminder can be sent to your personal mobile phone via SMS.
What shall I do in case of loss/theft or unauthorized use of my card?
In case of loss, theft or unauthorised use of your card, you must immediately contact us and report the incident at below contact numbers:
Customer Contact Center 8000 9999 (from Cyprus) or +357 22 500 500 (from abroad) or JCC +357 22 868 000 (outside of the Bank’s working hours)
I am planning to travel abroad, what should I do?
We may need to contact you while you are away to verify that certain transactions on your card are legitimate.
In case that you intend to use your card abroad at a country that fraud restrictions are applied by the Bank for security reasons, you should notify us and the restrictions will be removed from the card for the period of the specific trip.
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