Know your customer

Customer Review - Know Your Customer (KYC)

The Bank is required by relevant legislation to ensure that the data it holds about you is valid and accurate. It must therefore confirm the validity and accuracy of such data by contacting you at regular intervals. This process is called “Customer Review”.

Moreover, as part of your obligations, set out in the terms and conditions of the products/services you receive from the Bank, it is your duty to notify the Bank whenever there is a change in your “data”

For your information, the relevant regulatory framework is noted below:

  • The Prevention and Suppression of Money Laundering Activities Law of 2007 (188(I)/2007) - Articles 60(d) and 62(6).
  • The Central Bank of Cyprus Directive on the Prevention of Money Laundering and Terrorist Financing - Section 4.5 (paragraphs 82-86).
  • The General Data Protection Regulation 2016/679 - Article 5(d).

To help you update your KYC information with us you may use the forms below by completing and returning it by reply email to: [email protected]