The cost of the monthly subscription is the one required to cover your basic banking needs. Specifically, with €1.50 per month we provide you with the opening and maintenance of the account, as well as the issuance, renewal and annual subscription of a (simple) debit card.

Basic account holders also enjoy free ATM withdrawals in Euro (€).

It is noted that access to the Bank’s Online Banking can be obtained easily and free by all our customers.

For the following services, when you use them, you will be charged in accordance with the Hellenic Bank's table of commissions and charges (which can be found here, until the total amount of the charges, for these services, reaches €18 during a calendar year.

• Execution of incoming / outgoing payments up to €5,000
• Cash withdrawals executed through branches
• Cash and cheque deposits executed through branches
• Execution of standing orders
• Internal money transfers executed through branches (FREE of charge via online banking)
• Once the total amount of charges for these services reaches the amount of €18 euros in a calendar year, then you stop being charged for these services until the end of that calendar year.

For any services, apart from the services whose charges are limited to €18 per year, additional charges apply for all basic account holders, according to the Hellenic Bank’s Table of Commissions and Charges, without limit on the total annual amount of charge per account:

It is clarified that these services include, among others

• Exchange commission, whenever there is a conversion between euro and foreign currencies
• Execution of Incoming/ Outgoing Payments more than €5.000
• Urgent Processing of Outgoing Payments (Same Day)
• Charges “OUR” (for Outgoing Payments)
• Annual premium debit card subscription (other than basic debit cards)
• ATM withdrawals in foreign currency

Basic accounts opened during a calendar year will be charged €1.50 at the end of month the account was opened and will have a pro-rata limit on the total charges for the services included in the answer to relevant question, until the end of the calendar year including the month of account opening.

Example 1 - New Basic Account opened on 05/11/2020: Will be charged €1.50/month starting from 30/11/2020 and will also be charged for the services described in the answer to question 6, until the total amount of charges reaches €3 for the period 05/11 – 31/12/2020 (pro-rata limit of charges for 2 months). Starting from 01/01/2021, the relevant limit of charges will be €18 for year 2021.
Example 2 - New Basic Account opened on 08/02/2021: Will be charged €1.50/month starting from 28/02/2021 and will also be charged for the services described in the answer to the relevant question, until the total amount of charges reaches €16.50 for the period 08/02 – 31/12/2021 (pro-rata limit of charges for 11 months). Starting from 01/01/2022, the relevant limit of charges will be €18 for year 2022.

To open a Basic account, you must submit the necessary documents for the confirmation of the below information

-Identity information
-Income information
-Contact information
-Professional activity details

For existing customers, an updated version of the above must be submitted

Additional details and information may be requested regarding

1. The purpose and nature of your business relationship with the bank
2. Information about your economic/ transaction profile

Within the context of the due diligence framework, the banks are obligated under the applicable regulatory legislation, to request the above data to be updated at regular intervals and keep the relevant copies.

Yes, the opening of joint basic accounts is allowed. For more information on the opening of a joint account click here. In cases where, more than one basic debit cards, are connected to the same basic account, their respective annual cost is included in the monthly subscription and is not charged additionally.

For premium debit cards, the annual cost is always charged additionally and is not included in the account’s monthly subscription.

If you wish to convert your existing payment account into Basic, you may do so as follows:

• For current accounts or savings accounts by visiting any Hellenic Bank branch
• For savings accounts only by submitting your request via Online Banking [Other Services/Requests/ Convert your Savings Account to Basic] or via Hellenic Bank Mobile App ["Accounts" / "Savings Account" / Mange / Convert to "Basic" account]

If you proceed with the conversion of your existing account to a Basic Account, your account number and IBAN remain the same, and any direct debits/standing orders will not be affected.