Visa Purple Debit
13-17? Join our vibrant community
We're here to help with money, at least
Purple
  • direct
    Access to your money
  • fast & SECURE
    Transactions
  • Visa Purple Debit
A youth card to simplify life
Your card at a glance
Age

You need to be a teenager, aged 13-17 years old

Card Fees

Without annual subscription fee
View the fees of your card here

Terms & Conditions

The product is governed by the Terms and Conditions of Use of Hellenic Bank Cards.

Features and Benefits
Why choose this product?
Οffered to customers aged 13-17 years
Participation in Mple Reward Scheme and other Bank's Incentives and Offers
No annual subscription fees
Control your card and review your transactions through the Mobile App and Online Banking
No cash withdrawal charges for cash withdrawals in EURO and Swedish Krona
Banking at your fingertips
Digital Wallets
Digital Wallets

A fast, simple, and secure way to pay. Use your Hellenic Bank cards with our Digital Wallets. The easiest way to pay with any Smart device. Forget about your card or wallet. Pay seamlessly whenever and wherever you like: online, in apps, and everywhere contactless payments are accepted.​​​​​​​​​​​​​​

Mobile App
Hellenic Bank Mobile App

Manage your finances easier and faster using Hellenic Bank Mobile App. Instant payments to your friends via Contact Pay, Biometric identification for authorisation of transactions, tracking your account balances and savings from anywhere. Whenever you want, wherever you want...we are brining your Bank to your fingertips. 

 Fast & secure payments with Apple Pay
You don’t have to carry your wallet anymore, pay using your mobile phone or your watch
Apple Pay
Enjoy all the benefits of your Hellenic Bank card with Apple Pay on iPhone, Apple Watch, iPad and Mac. Using Apple Pay is simple, and it works with the devices you use every day. Your daily transactions have never been faster or more secure.
Mple Rewards Scheme
Use any Hellenic Bank card at the merchants participating in Mple and enjoy cashback in your rewards app! Download it and start earning!
Frequently Asked Questions
In case you need more information
How can I issue a card?

You can issue a card by simply visiting one of our branches with your guardian.

How do I set up my card notifications?

There are multiple ways to enable card notifications. Your guardian must: 

  • Download the Hellenic Bank Mobile App and enable alerts on your device οr
  • Set up your Card Alerts via Online Banking under the “Alerts” section
How do I get rewards through the Mple Rewards Scheme?
All information pertinent to the Mple Rewards Scheme can be found here.
How does my card provide security to my transactions?

You can use your card with confidence, since we make sure to monitor any suspicious activity. The 3D Secure Safe@Web will make your online transactions safer and your guardian can even freeze or unfreeze the card at your convenience through the Hellenic Bank Mobile App.

What is cash withdrawal via cashback?

Cashback service is offered for Visa or Mastercard debit cards.

  • During the processing of a purchase from a store that offers Cashback, up to 100 euros can be withdrawn in cash
  • Cash withdrawals with Cashback are free of charge 
  • Type your personal code (PIN) as is the case with cash withdrawals from ATMs
  • The amount is charged to your card and you receive the money requested from the store cashier
  • The Cashback service is available only when you present your card and not through digital wallets
Can my card spending limits be increased if required?

Your guardian can apply for a temporary or permanent change these limits by visiting a branch.

I have entered my PIN incorrectly three times at an ATM, how can I fix this?

For security reasons your card will be obtained by the ATM after entering your PIN incorrectly three times. Your guardian can collect it from the Bank during working hours.

What can I do if I have forgotten my card PIN?

Your guardian can retrieve your PIN through the Hellenic Bank Mobile App or by visiting a branch.

What shall I do in case of loss/theft or unauthorized use of my card?

In case of loss, theft or unauthorised use of your card, your guardian must immediately report the incident through the Hellenic Bank Mobile App or report it at the below contact numbers:

  • Customer Contact Center 8000 9999 (from Cyprus)
  • Customer Contact Center +357 22 500500 (from abroad)
  • JCC +357 22 868000 (outside of the Bank’s working hours)
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