Customer Contact Centre
Welcome to the Customer Contact Centre of Hellenic Bank!
Through the Customer Contact Centre, our experienced and specialized staff is ready to offer to both existing and potential customers, prompt and quality service on a variety of services.
We provide guidance and support on how to use Hellenic Bank’s digital channels, information and details about your accounts and cards. Also, with just a phone call away you can order your new debit card completely free of charge, as well as to submit your suggestions.
We provide all the above just by calling 8000 9999/+357 22 500 500!
We would also like to inform you that by calling the Customer Contact Centre there is the option of automatic authentication. By entering your subscriber ID, or ID number, then the pin of your card you will be automatically redirected to one of our officers. This way you will be served easily and quickly without having to follow the data authentication process.