Take care as you would in the physical world

The Internet offers great benefits such as instant communication and collaboration with other people, and access to a huge amount of information and resources for education and entertainment. However, careless Internet usage may leave you exposed to various online threats as criminals are constantly looking for the opportunity to steal money or personal information and access your computer, smartphone, and files.

Do not share private information

The first step for being safe online is to publish wisely on social networking sites. Post information you wouldn't mind a curious stranger knowing. Check the privacy settings on your social networking profiles and make sure that your posts are only visible to those you intended them to be.

Every piece of information that you publish, might be useful to fraudsters. They will try to reach out to you by email, via SMS or phone, or even from social networking sites, faking their identity and attempting to direct you to fake websites to steal your username and password or your card and Web Banking information.

Tip: Be cautious when someone contacts you claiming they represent an authority (e.g. your Bank, Government, etc.) and request the disclosure of personal or account information e.g. card details, Web Banking username and password, One-Time-Password, etc., or direct you to a non-official website through a link or attachment in the email. We strongly recommend to not reply unless you first check the legitimacy of the call. The best way is to call at official numbers of the organization or authority, not those provided in the email or on the phone, and ask the authority to confirm.

Shop from stores that you trust

Only shop from trusted sites you have done online payments in the past or they are known brands with many customers; search for existing customer reviews as you would for a store in the physical world. Make sure you are visiting the official website of the store/organization before making any transaction.

Tip: Confirm that the website address begins with https:// (the ‘s’ stands for ‘secure’), The website should also have a padlock symbol next to its address.