Card Security
Keep the PIN of your card as secret from everyone.
Tip: Use your card for online payments only to reliable sites e.g. choose a site you have done online payments in the past, make sure you visit the official site of the merchant, and read customers' reviews for that site.
Tip: Keep your card safe as you do with your personal belongings.
If you are sure that your card/s is/are lost or stolen, then contact our Customer Contact Center at 8000 9999 (From abroad: +35722500500) to block it/them permanently and provide you with a new one.
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Enable transaction alerts
Being aware of transaction attempts with your cards enables you to take immediate actions if any suspicious transactions comes to your perception.
Tip: Login to your Web Banking account and enable the transactions you want to be notified of. It’s free of charge!
Tip: Login to your Web Banking account and enable the transactions you want to be notified of. It’s free of charge!