Personal Cards


Points4u credit card scheme expiration.

Hellenic Bank will soon launch a new Rewards Program. The new Rewards Program will offer all Hellenic Bank cardholders (debit, credit and prepaid cards) cashback rewards and special offers in some of Cyprus’s biggest companies. More information on the new Rewards Program will be available soon.

As a result of this new Rewards Program, the existing Points4U credit card scheme is coming to an end.

More information on how you can utilize the points you have already collected under the Points4U scheme, can be found on the bottom of the page in the Frequently asked questions section.

Help and support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

Until when can I collect points?

You can collect points until 30 September 2020.

What about the points I have already collected?

You can convert your points into gift vouchers until 30 November 2020, according to the terms and conditions of the Points4U scheme.

How can I convert my points into gift vouchers?

  • Visit any Hellenic Bank branch
  • Gift vouchers can be issued once you have accumulated the necessary number of points, as follows:






Gift voucher (€)





  • Any points that will not or cannot be redeemed until 30 November 2020 will be transferred to the Bank's new Rewards Program at the value of €0.0025 per point (based on the redemption ratio of 10,000 points)

At which merchants can I redeem my gift vouchers?

Gift vouchers may be redeemed within three (3) months from the issue date at all merchants that participate in the Points4U scheme. No extension will be given for the redemption of the gift vouchers.