With its key focus on ensuring the health of its customers and staff and with the aim of preventing the spread of the pandemic, Hellenic Bank is taking all necessary preventive measures, according to the latest decisions announced by the Minister of Health.

Following the guidelines on restricting movements and in order to meet the needs of the Hellenic Bank staff, the branch network will continue to operate seamlessly, but with a reduced number of staff.

Customers are encouraged to visit branches only when deemed strictly necessary. In accordance with the guidelines of the Ministry of Health on restricting movements, we urge our customers to take advantage of our digital channels and, in particular, our Web Banking, Mobile App and ATMs, as well as our contactless payment cards.

Note that, from mid-November, in an effort to reduce traffic at its branches, Hellenic Bank announced that for cash withdrawals and deposits of amounts less than €500, as well as for issuing copies of bank account statements, customers should only use ATMs.

Experienced Bank staff members are available inside and outside the branches to guide and serve customers, with priority given to pensioners and vulnerable groups, so that they can quickly and safely carry out their transactions at the ATMs.

Customers entering a branch without a debit card must fill out a relevant form/application, for getting a free debit card issued in their name. At Connect Corners, located within the branches, the Bank staff is continuing its efforts to train and familiarise customers with the use of its digital channels, with the aim of ensuring faster and safer service, anytime, anywhere.

Debit card holders can be served by Hellenic Bank's new generation ATMs 24/7, and perform their daily banking transactions, including free cash withdrawals and deposits via direct debit of their connected accounts or credit card, deposit cheques, view their account balances and more. In addition, through Hellenic Bank Web Banking, customers can see their IBAN and print the relevant certificate, pay utility bills, transfer funds, etc.

The Bank is monitoring all developments, and particularly the directives of the Health and Labour Ministries, and will be revising its plans accordingly.

We have the strength to make it!

Thank you to the community for fighting covid-19.

The next few weeks are critical.

We can win and we will, in order to be able to return to life as we knew it.

The greatest act of love is to continue to act responsibly.

We have the strength to make it!

Free issuance of new and replacement of existing debit cards

In case you do not have a debit card linked to your account we can issue one for you without any cost. You can use your card for POS payments and ATM withdrawals.

In case your existing debit card is lost or damaged we will replace it for free.

Notes:

  1. Offer applies to personal basic debit cards VISA Classic Debit & Mastercard Connect
  2. Offer is applicable until further notice

How to videos

Branches and customer service

Our staff and customers' safety is our priority.

From Today,16/03/2020 Hellenic Bank will be operating normally, with a specific number of branches. Please refer to our list of open branches prior to visiting any. We will be updating it daily.

We'd like to encourage you to carry out your daily banking transactions online via Hellenic Bank's Online Banking and ATMs 24/7.



The working branches are:

Choose City:

Nicosia
  • Nicosia
  • Limassol
  • Larnaka
  • Paphos
  • Famagusta
102KOKKINOTRIMITHIA BRANCH31, Georgiou Griva Digeni Str., Kokkinotrimithia, 2660
105ATHALASSA BRANCH173, Athalassa Ave., Strovolos, 2025
106DEMOSTHENI SEVERI BRANCH34, Demostheni Severi Avenue, Nicosia, 1080
108KAIMAKLI BRANCH66, Agiou Ilarionos Ave., Kaimakli, 1026
109ESPERIDES BRANCH5, Esperidon Street, Strovolos, 2001
112AGLANTZIA BRANCHCorner of Aglantzias Ave. & 3, Angelou Vlahou, Aglantzia, 2108
113UNIVERSITY OF CYPRUS BRANCH1, Panepistimiou Ave., Aglantzia, 2109
120LATSIA BRANCH92, Arch. Makariou III Ave., Latsia, 2224
121DIGHENIS AKRITAS BRANCH92, Digeni Akrita Ave. Kouloumbris Building, Nicosia, 1061
125AYIOS DOMETIOS BRANCH10-12, Grigori Afxentiou Str., Agios Dometios, 2360
131VYZANTIOU BRANCH59, Vyzantiou Avenue, Strovolos, 2064
132STAVROS AREA BRANCH71, (Theta) Stavros Ave., Strovolos, 2035
134TSERIOU AVENUE BRANCH124, Tseriou Avenue, Strovolos, 2045
135DHALI BRANCH1, Arch. Makariou III Ave, Dhali, 2540
137KATO LAKATAMIA BRANCH18, Arch.Makariou III Ave., Kato Lakatamia, 1394
139ENGOMI BRANCH3, Aheon & Agamemnonos Str., Engomi, 2413
143STROVOLOS BRANCH140, Strovolou Avenue, Strovolos, 2042
145ARCHAGGELOU BRANCH41A, Archangelou Avenue, Strovolos, 2054
147PALOURIOTISSA BRANCH2, 16th Avgoustou Str., Nicosia (Pallouriotissa), 1040
150PERA CHORIO NISOU BRANCH1, Synergatismou Str., Pera Chorio, 2572
151GIANNOU KRANIDIOTI BRANCH85, Giannou Kranidioti Avenue, Latsia, 2231
153KALLITHEA BRANCH2, Florinas Papakosta Str., Dali (Kallithea), 2548
154GERI BRANCH3, Athalassis Avenue, Geri, 2201
155TSERI BRANCH40B Strovolos Avenue, Tseri 2480
160AKAKI BRANCH73, Grigori Afxentiou Str., Akaki, 2720
161ASTROMERITI BRANCH4, Georgiou Griva Digeni Str., Astromeritis, 2722Tuesday, Wednesday & Friday
167PSIMOLOFOU BRANCH2, Georgiou Griva Digeni Str., Psimolofou, 2630Monday & Thursday
171AREDIOU BRANCH47A, Arch. Makariou III Ave., Arediou, 2614
172LAKATAMIA BRANCH200, Arch. Makariou III Ave., Lakatameia, 2311
174DEFTERA BRANCH37 Arch. Makariou III Ave., Pano Deftera, 2460
181LEFKONOS BRANCH2, Lefkonos Str., Aglantzia, 2122
183MINISTRY OF FINANCE BRANCHMichail Karaoli & Gr.Afxentiou, Nicosia, 1096
228KAKOPETRIA BRANCH19, Arch. Makariou III Avenue, Kakopetria, 2800
201ARCH.MAKARIOS AVE. BRANCH131, Arch.Makariou III Ave. & Ioanni Polemi, Limassol, 3021
230PALAICHORI BRANCHKentriki Plateia Palaichoriou, Palaichori, 2740Wednesdays
239AGIOS GEORGIOS BRANCHPromachon Eleftherias Ave. 2, Limassol, 4103
241GLADSTONOS BRANCH97, Gladstonos Str., Limassol, 3032
242PAPHOS STREET BRANCH15, Paphos Str., Limassol, 3052
243ENAERIOS BRANCHArch. Makariou 229 & John Kennedy, Limassol, 3106
251FRANKLIN ROOSEVELT BRANCH108, Fr.Roosevelt Str.&Avanas, Limassol, 3011
259KOLONAKIOU BRANCH42, Spyrou Kyprianou Avenue, Yermasogia, 4043
261KYPEROUNTA  BRANCH24, Arch. Makariou III Avenue, Kyperounta, 4876
266TRIMIKLINI BRANCH64, Panagias Eleousis Avenue, Trimiklini, 4730
267AGROS BRANCH67, Agrou Avenue, Agros, 4860Tuesdays & Fridays
271MONOVOLIKOU BRANCH1A Andrea. Araouzou Street, Kato Polemidia, 4150
273KAPSALOS BRANCH107, Agias Fylaxeos Str., Limassol, 3087
274SPYROU KYPRIANOU BRANCH46, Spyrou Kyprianou Avenue, Limassol, 3076
275AGIAS PHYLAXEOS BRANCH296, Agias Fylaxeos Str., Limassol, 3116
277AGIOU ATHANASIOU BRANCH13, Anoikodomiseos Str., Agios Athanasios, 4104
280SP. KYPRIANOU - M. YITONIA BRANCH1, Corner Spyrou Kyprianou & Synergatismou, Mesa Geitonia, 4001
281LEONTIOU A BRANCH232 Z, Arch. Leontiou A' Str., Limassol, 3020
282YPSONAS BRANCH24, Ilia Kannaourou Str., Ypsonas, 4187
284PYRGOS BRANCH13 Andrea Nikolaou Street, Pyrgos Lemesou, 4529
285EPISKOPI BRANCH63, Kremastis Rodou Str., Episkopi Lemesou, 4620
301ZENON KITIEUS BRANCH2, Zenonos Kitieus Str., Larnaca, 6023
344GRIVA DIGENI BRANCH68, Georgiou Griva Digeni Ave., Larnaca, 6046
347AGGLISIDES BRANCH3, Arch. Makariou III Str., Anglisides, 7571
348KALAVASOS BRANCH13, Stavrodromiou Str., Kalavasos, 7733
349ARADIPPOU BRANCH11, Michail Karaoli Str., Aradippou, 7104
350LIVADIA BRANCH66, Arch. Makariou III Avenue, Livadia Larnakas, 7060
351ATHIENOUBRANCH1, 9th Iouliou Str., Athienou, 7600
355KALYMNOU BRANCH2, Kalymnou Str., Larnaca, 6037
356AGGELOKTISTI BRANCH2, Dromolaxias Avenue, Kiti, 7550
358TSIAKKILERO BRANCH58, Rafail Santi Str., Larnaca, 6052
359ORMIDIA BRANCH5, Konstantinou Kavafi Str., Ormideia, 7530
368SPYROU KYPRIANOU BRANCH53, Spyrou Kyprianou ave., 6051, Larnaca
373PHANEROMENIS BRANCH120, Phaneromeni Ave., Larnaca, 6031
501ELLADOS AVENUE BRANCHEllados Ave. 79, 8020 Pafos
502TOMBS OF THE KINGS BRANCH28 Tombs of the Kings Ave., 8046
503PEYIA BRANCH18, Synergatismou Str., Pegia, 8560Mondays, Wednesdays & Fridays
509DANAE AVENUE BRANCH6, Danaes Str., Paphos, 8042
580KATO PYRGOS BRANCH1, Nikola Pilidi Str., Pyrgos Kato, 2940Mondays & Fridays
581STROUMPI BRANCH7, Agias Sofias Square, Stroumpi, 8550Tuesdays & Thursday
582GRIVA DIGENI BRANCH15, Georgiou Griva Digeni Ave., Paphos, 8047
589CHLORAKA BRANCH76, Eleftherias Avenue, Chlorakas, 8220
592POLIS CHRYSOCHOUS BRANCH1, Kyproleontos Str., Polis Chrysochous, 8820
595YEROSKIPOU BRANCH2A, Dionysiou Solomou Str., Yeroskipou, 8201
471PROTARAS BRANCHCorner Protaras & 2-4 Megalou Alexandrou Ave., Paralimni, 5291
472SOTIRA BRANCH3, Eleftherias Square, Sotira Ammochostou, 5390
475AVGOROU BRANCH65, Karyon Avenue, Avgorou, 5510
482PARALIMNI BRANCH85, 1st April Str.,   Paralimni, 5280
483TEFKROU ANTHIA A.NAPA BRANCH54, Tefkrou Anthia Str., Ayia Napa, 5330
484DHERYNIA BRANCH79, Eleftherias Str., Dherynia, 5380