Our staff and customers' safety is our priority

At Hellenic Bank the health and safety of our customers, staff and community is our priority. We are taking every possible precautionary step in all our branches to contain the coronavirus spread. In order to continue providing the best possible customer service under the circumstances, we encourage you to:

Ανοίd crowded places

Our staff is following recommended healthcare guidance, but also require your support. Where possible, choose to carry out your banking transactions νίa our alternative service channels instead of visiting your branch.

Prefer to bank online

Use Hellenic Bank's Web Banking and Mobile App for your everyday banking transactions such as money transfers, bill payments and balance enquiries.

Make contactless card payments

Hellenic Bank's contactless cards allow you to make payments while limiting your contact with banknotes and coins. Banknotes are reportedly known to carry germs.

Make contactless card payments

Use Hellenic Bank ATMs 24/7 You can make cash and cheques withdrawals/deposits as well as make balance enquiries 24/7.

Ιt is important that you wash your hands properly and use hand sanitizers
each time you touch banknotes or coins, POS terminals and ΑΤΜ touchscreens.
By taking advantage of the alternative service channels available to you, you are reducing unnecessary risk, protecting both yourselves and others around you.

Our Customer Contact Center 8000 9999 is available to answer any questions.

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