How to apply for a loan instalment suspension
To alleviate some of the impact of the coronavirus pandemic on its customers, in line with the decree issued by the Minister of Finance, Hellenic Bank would like to inform its customers that they can now submit applications to suspend their instalments for all loans taken out with the Bank. The decree states that the main condition for this is that, on 29 February 2020, loans must not have been more than 30 days in arrears.
We ask that customers submit their application in good time and before their instalment cut-off date.
In relation to the Decree of the Finance Ministry, we would like to inform our customers, who have not yet submitted an application to suspend their loan instalments, that they are entitled to do so until 31/12/2020. If an instalment/s has/have already been collected there will be a retroactive reimbursement of the instalment/s with effect from 30/03/2020.
Customers who would like to have their loan instalments deferred are requested to fill out the application form that can be found at www.hellenicbank.com/covid19 and send it in one of the ways indicated below.
If you are a business or self-employed individual with loans and you meet the above conditions, you can also apply to defer the obligation to submit financial statements for 2019.
How to submit your application for a loan instalment – suspension
RETAIL & SMALL BUSINESSES - RETAIL DIVISION
Nicosia – +357 22210699
Limassol – +357 25502114
Larnaca – +357 24655984
Famagusta – +357 24655984
Paphos – +357 26505092
For Nicosia – 20 Amfipoleos St., Nicosia 2025
For Limassol – 97 Gladstonos St. Limassol, 3032
For Larnaca – 68 Griva Digeni Ave., Larnaca 6046
For Famagusta – 68 Griva Digeni Ave., Larnaca 6046
For Paphos – 15 Griva Digeni Ave., Paphos 8047
SMALL / SMEs & LARGE BUSINESSES - BUSINESS DIVISION
By email: firstname.lastname@example.org
By fax: – +357 22210749
For Nicosia – 173 Athalassas Ave., Strovolos 2025
For Limassol – Junction of Arch. Makarios III Ave. & 131 Ioannou Polemi St., Limassol 3021
For Larnaca – 68 Griva Digeni Ave., 3rd floor, Larnaca 6046
For Famagusta – 85 1st Apriliou Ave., Paralimni 5280
For Paphos – 6 Danais St., Paphos 8042
International Banking Division
By fax: Nicosia – +357 22501995, Limassol -– +357 25502480 Larnaca – +357 24659101
For Nicosia – 5 Esperidon St., 1st floor, Strovolos, 2001
For Limassol – Junction of Arch. Makarios III Ave. & 131 Ioannou Polemi St., 3rd floor, Limassol
For Larnaca – 3-7 Arch. Makarios Ave., Larnaca 6016
By email: email@example.com
By fax: - +357 22 311488
APS Debt Servicing Cyprus Ltd.
Amfipolis 20, 2025 Nicosia, Cyprus