It’s time to turn Black Friday… mple!

Make your purchases with your Hellenic Bank cards from 24/11/22 to 30/11/22 at any merchant participating in the Mple Rewards Scheme, for a chance to become one of the 20 lucky winners who will each claim €500 in their Mple Rewards app.

Find out the merchants participating at mple here

Mple Friday Competition Information

Information of the mple contest (the “Contest”) for 20 winners who are entitled to win one of the following prizes drawn in the order below:


20 lucky winners will win €500 credit each in the Mple Rewards App to be redeemed at any Mple merchant.

Competition Information

All Hellenic Bank Public Company Ltd (“Hellenic Bank”/”Bank”) cardholders who are registered in the Mple Rewards scheme during the contest duration as described in point 2 have the right to participate in the contest.

The duration of the Contest is defined as the period from 24/11/2022 to 30/11/2022 inclusive.

The prize is not exchanged for money or any other banking product or service of the same value.

There will be one (1) draw which will include all the participants.

The draw will be executed upon the conclusion of the competition period as defined in term 2 above, by the Bank’s officers at the Card & Loyalty premises under the supervision of an Internal Audit Officer of the Bank.

The winners of the Contest will be notified by an officer of the Customer Service Centre of Hellenic Bank via telephone call and they will have the chance to win the prize, for which they were drawn, by correctly answering a question that will be asked by phone by the Bank. Upon answering correctly, will be arranged receipt of the prize or credit in the Mple Rewards App. A wrong answer will lead to disqualification from the contest and the gifts will be offered to the next runner-up who answers correctly the question.

In case one of the winners refuses to receive his prize or is excluded from the Contest in accordance with these terms and conditions of participation, or for any other reason, or any attempt to contact him for three (3) consecutive times, within ten (10) days from the date of the draw is unsuccessful, then Hellenic Bank has the right to grant the prize to the first runner-up who will correctly answer the question.

Hellenic Bank reserves the right, at any time, to revoke and / or cancel the Contest and / or extend its duration (including the end of the Contest, the dates of participation in the Contest, and / or the dates of the draw) or any other provision, at its discretion. Any amendments will be binding to all the parties involved and Hellenic Bank takes no responsibility regarding these amendments. In case of such revocation, cancellation and / or modification, Hellenic Bank will inform the public by posting a relevant announcement on its website

Each winner, by participating in the Contest, unconditionally consents to all the above and waives the right to the payment of any fee or compensation from Hellenic Bank or any claim against Hellenic Bank.

Hellenic Bank and / or its employees and / or officials liable are under no circumstances for any direct, indirect or incidental damages, losses, costs and expenses that may result from any interruption, malfunction or delay, poor performance or any defect of the prize to be delivered by suppliers. Hellenic Bank and / or its employees and / or officials are not liable for any criminal or civil responsibility towards any winner or third party, for any accident and / or damage and / or bodily or material damage caused to them during use of the prizes, or for any other reason.

Hellenic Bank does not have any responsibility with regards to the terms of use, including the processing of personal data, of media, social media networks, the internet and/or any third parties involved.

It is clarified that "Facebook" is not related to, manage, promote or enhance the Contest in any way.

The personal data processing will be done in accordance with the provisions of the applicable General Data Protection Regulation and relevant Cyprus legal framework as well as the Privacy Policy of the Bank which forms an integral part thereof.

*Information regarding the prizes:

•    They are not redeemable in whole or in part with money.
•    They expire on December 31st 2023.