Terms and Conditions

Terms and conditions of Use of Hellenic Bank's Services

Please choose which Terms of Use you wish to view:

  • Website
  • Services

Exclusion/Limitation of liability

Although Hellenic Bank has made every effort to provide valid and timely information, the content of this website may not at any given time be effective, complete or duly updated, and/or may contain technical inaccuracies or typographical errors. The information published on this website is for facilitating visitors and for information purposes only. Any decisions taken based on information contained on this website are with your own responsibility. Hellenic Bank Group companies will not, under any circumstances, be liable to, nor indemnify, any person using this website for any damage and/or loss and/or costs incurred by such person (s) as a result of the use of such content or any decision taken based on information contained on this website including, but not limited to, financial loss, loss of reputation, damage and expenses, whether foreseeable consequential or not.

Use of this website (including any "uploaded" material) is at your own risk and Hellenic Bank cannot guarantee that it will not cause damage to any property. Hellenic Bank also bears no responsibility for any damage or loss that may result from changes to the website by unauthorized third parties.

To provide increased value to users, this website may provide links to other websites that are not part of Hellenic Bank Group, which you may access at your sole discretion. Hellenic Bank Group companies accepts no responsibility for the availability, content, security, privacy practices of said external websites nor for any damage, loss or offence caused or allegedly caused by, or in connection with, the use of or reliance on any such content.


In case any term or condition of these Terms of Use is rendered /declared inapplicable, this will not affect the application and/or enforceability of the other terms and conditions.

Governing Law

Use of the website including these Terms of Use will be governed by Cyprus Law.

This website is owned and maintained by Hellenic Bank Public Company Ltd (“Hellenic Bank”) member of the Hellenic Bank Group of Companies (Hellenic Bank Group). Use of this website is subject to the terms and conditions below that you should read carefully. By using this website you agree to be legally bound by these terms and conditions. If you do not accept said terms and conditions, please do not use this website.

Use of Website

The information provided on this website is for personal use and information purposes only and is not intended for distribution to, or use by, any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation or require any registration to any member of Hellenic Bank Group.

Changes to this Website

The content of this website including these Terms of Use may be changed by Hellenic Bank at any time without any relevant notification.

Products and Services

All of Hellenic Bank Group companies’ products and services appearing in this website are governed by their own terms and conditions. In case of conflict or difference between the content of this website and the terms and conditions for a product or service the terms and conditions and other documentation provided to you in and after the application for such product or service shall prevail.

Intellectual Property

All information on this website, including all logos, tradenames, copyrights etc, is intellectual property of Hellenic Bank Group companies, except where expressly provided otherwise. Reproduction in any form of any part of the content of this website is prohibited without Hellenic Bank’s prior written consent unless for private use.

We would like to inform you about the circulation of the revised Basic Terms and Conditions of Use of Hellenic Bank Services (the "Basic Terms"). They will be effective two months after their availability/ publication and will be considered accepted by you if you do not notify Hellenic Bank that you do not accept them before said effective date. In case of non-acceptance, you have the right to terminate your Payment Services Agreement with the Bank immediately and in any case before the effective date of the revised Basic Terms and Conditions. The revised Basic Terms are valid immediately for new customers whereas they will be valid in two months’ time for existing customers. Please note that the English text of the Basic Terms will be uploaded in due course.