It's all about making the right connections

Mastercard Connect Debit

The card that offers you access, control and freedom of movement.

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Key Benefits at a glance

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Direct access to 3 connected accounts

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Contactless technology

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Free e-statements

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Worldwide Acceptance

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Contactless technology for fast and easy transactions

You can connect the card with up to 3 current or saving accounts

Direct access to the available amount of your linked accounts

No need to carry cash or cheques

Instant SMS message notification, EVERY time you make a transaction

Widely accepted everywhere carrying the Mastercard logo

Withdraw cash worldwide from any ATM carrying the Mastercard logo

Secure online shopping

No annual fee & No interest

Keep it under control

With no annual fee, the ability to link up to 3 accounts and cash withdrawals and acceptance worldwide, you’ll find the connection. 

Easy, fast and secure payments

Free SMS alert service

Free e-Statement

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Help and support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

How long will it take for me to receive my card?

A new or a replaced card will be ready for collection from any of our branches within 2 working days from the day of order.

Can I see my card transactions online?

You can view your card transactions through your Web Banking and Mobile App.

Can my card limits be increased if required?

The card is initially issued on the basis of your proposed transaction and daily limits; however, you can apply for a temporary or permanent increase or decrease of these limits to suit your personal requirements.

I have entered my PIN incorrectly three times at an ATM, how can I fix this?

For security reasons you card will be obtained by the ATM after entering your PIN incorrectly three times. You can collect it from the Bank during working hours.

What can I do if I have forgotten my card PIN?

If you have forgotten your card PIN, you can call Service Line. A PIN reminder can be sent to your personal mobile phone via SMS.

I am planning to travel abroad, what should I do?

We may need to contact you while you are away to verify that certain transactions on your card are legitimate.

If you are travelling abroad in country where fraud restrictions are applied by the Bank for security reasons and intend using your card you should notify us and restrictions will be removed from the card for the period of the specific trip.

Are there any charges for using my card abroad?

Within the Eurozone, there are no additional charges for using your card to make purchases and in case of cash withdrawals a fee is applied as per Card Charges.

Outside the Eurozone, a cross-border handling fee is applied on all transactions and in case of cash withdrawals an additional cash advance fee is applied as per Card Charges.

What shall I do in case of loss/theft or unauthorised use of my card?

In case of loss, theft or unauthorised use of your card, you must immediately contact us and report the incident at below contact numbers:

  • Service Line 8000 9999 (from Cyprus) or +357 22 500 500 (from abroad)
  • JCC +357 22 868 000
  • Visa International 001 800 847 2911

Mastercard International 80090569