Payments on the go
PayBand
Payments on the go at the flick of your wrist.
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Contactless wearable visa

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No annual fee

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Worldwide acceptance

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Water resistant

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No PIN required for amounts under €20 in Cyprus and up to the predefined amount of each country

Flexible and water-resistant material

Adjustable size

Available in 4 Colours

Issuance fee €10

Free SMS Alerts

Worldwide acceptance

PayBand

Add an extra layer of convenience to your payments.

A fast, convenient and secure wearable which allows you to pay on the go without using cash or cards. Easy to use, reliable and convenient, making it the perfect companion in daily situations where you don’t want to carry a wallet or cash. The PayBand is available in Orange, Pink, Blue and Black.

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Help and Support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

What is PayBand?

PayBand is a contactless VISA wearable card (debit or credit) that you can wear on your wrist. PayBand is one of the most modern, fast and easy contactless payment methods currently in the Cyprus market.

How safe is to use PayBand?

PayBand does not differ from any other “ordinary” card
You can activate the free SMS alert service and get notified for each of your purchases
PIN is required for purchases over €20
For additional safety, you can determine your daily usage limit according to your needs
PayBand carries the same contactless technology with all other “ordinary” cards

What should I do to get my PayBand?

You can get your own PayBand, in the colour you like, online or through any of Hellenic Bank branches.
If you already are a Hellenic Bank VISA cardholder, you can also order your PayBand through the Service Line, 8000 9999.

Where and how do I use it?

You can use your PayBand with the exact same way as a contactless tap & go card. Use your PayBand at any contactless POS terminal

What should I do if I lose my PayBand?

In the unfortunate event of you losing your PayBand, please contact immediately Hellenic Bank Service Line at 8000 9999 (from Cyprus), +357 22500500 (calling from abroad) or call JCC at +357 22868100 to cancel your card.

How much does it cost?

You can get your PayBand in the colour you like with an issuance fee of €10. No annual fees apply.

In what colors is PayBand available?

PayBand is available in blue, orange, pink and black.

I am already a PayBand holder. I want the band in another colour.

In order to get the band in another colour please visit your nearest Hellenic Bank branch and acquire it for the price of €5.

How many days does it take to be delivered after the date of the order?

You can pick up your PayBand within 3 working days from the day of your order.

What can I do if the rubber (band) is destroyed?

Please visit any Hellenic Bank Branch to get a new band for the price of €5.

I am not a Hellenic Bank VISA card holder. How can I get a PayBand?

If you are not a Hellenic Bank VISA cardholder, you can order your personal debit VISA card online or at your nearest Hellenic Bank branch, with the simultaneous issuance of PayBand in the colour of your choice.

Can I connect my PayBand to a prepaid “P” Card?

PayBand can be connected to any VISA credit or debit card. Pre-paid cards are excluded. A pre-paid payband is available.

Can I change the PIN on my PayBand?

Changing PIN on PayBand is currently unavailable.

What should I do if I lose my Prepaid PayBand?

In the unfortunate event of you losing your Prepaid PayBand, please contact immediately Hellenic Bank Service Line at 8000 9999 (from Cyprus), +357 22500500 (calling from abroad) or call JCC at +357 22868100 to cancel your card.