Benefits at a glance
Secure online shopping
Direct access to 3 connected accounts through our ATM network
Free e-statement service
Easy, fast and secure payments with no need to carry cash or a cheque book
Contactless technology for fast and easy transactions
No annual fee
24hr access to your bank accounts through the Hellenic Bank ATM network
Free SMS alerts service every time you make a purchase or cash withdrawal using your card, ensuring better control and safety
Cash withdrawals from ATMs worldwide
Participation in the Bank’s incentive schemes and offers
Is it right for me?
Experience an instant classic with easy, fast and secure payments, cash withdrawals worldwide and the ability to connect up to 3 accounts.
Key features and benefits
No annual fee
Easy, fast and secure payments
Free SMS Alert Services
Frequently asked questions
Need help? You can always contact us with any questions you may have, but first check our FAQ list to see if the answer's already here.
A new or a replaced card will be ready for collection from any of our branches within 2 working days from the day of order.
You can view your card transactions through your Web Banking and Mobile App.
The card is initially issued on the basis of your proposed transaction and daily limits; however, you can apply for a temporary or permanent increase or decrease of these limits to suit your personal requirements.
For security reasons you card will be obtained by the ATM after entering your PIN incorrectly three times. You can collect it from the Bank during working hours.
If you have forgotten your card PIN, you can call Service Line. A PIN reminder can be sent to your personal mobile phone via SMS.
We may need to contact you while you are away to verify that certain transactions on your card are legitimate.
If you are travelling abroad in country where fraud restrictions are applied by the Bank for security reasons and intend using your card you should notify us and restrictions will be removed from the card for the period of the specific trip.
Within the Eurozone, there are no additional charges for using your card to make purchases and in case of cash withdrawals a fee is applied as per Card Charges.
Outside the Eurozone, a cross-border handling fee is applied on all transactions and in case of cash withdrawals an additional cash advance fee is applied as per Card Charges.
In case of loss, theft or unauthorised use of your card, you must immediately contact us and report the incident at below contact numbers:
- Service Line 8000 9999 (from Cyprus) or +357 22 500 500 (from abroad)
- JCC +357 22 868 000
- Visa International 001 800 847 2911
- Mastercard International 80090569