The absolute classic
Visa Classic Debit
Simple, secure, everyday spending wherever you go.
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Benefits at a glance

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Secure online shopping

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Direct access to 3 connected accounts through our ATM network

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Free e-statement service

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Worldwide acceptance

Show all features

Easy, fast and secure payments with no need to carry cash or a cheque book

Contactless technology for fast and easy transactions

No annual fee

24hr access to your bank accounts through the Hellenic Bank ATM network

Free SMS alerts service every time you make a purchase or cash withdrawal using your card, ensuring better control and safety

Cash withdrawals from ATMs worldwide

Participation in the Bank’s incentive schemes and offers

No interest

Is it right for me?

Experience an instant classic with easy, fast and secure payments, cash withdrawals worldwide and the ability to connect up to 3 accounts.

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Key features and benefits

No annual fee

Easy, fast and secure payments

Free SMS Alert Services

PayBand available

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Help and support

Frequently asked questions

Need help? You can always contact us with any questions you may have, but first check our FAQ list to see if the answer's already here.

How long will it take for me to receive my card?

A new or a replaced card will be ready for collection from any of our branches within 2 working days from the day of order.

Can I see my card transactions online?

You can view your card transactions through your Web Banking and Mobile App.

Can my card limits be increased if required?

The card is initially issued on the basis of your proposed transaction and daily limits; however, you can apply for a temporary or permanent increase or decrease of these limits to suit your personal requirements.

I have entered my PIN incorrectly three times at an ATM, how can I fix this?

For security reasons you card will be obtained by the ATM after entering your PIN incorrectly three times. You can collect it from the Bank during working hours.

What can I do if I have forgotten my card PIN?

If you have forgotten your card PIN, you can call Service Line. A PIN reminder can be sent to your personal mobile phone via SMS.

I am planning to travel abroad, what should I do?

We may need to contact you while you are away to verify that certain transactions on your card are legitimate.

If you are travelling abroad in country where fraud restrictions are applied by the Bank for security reasons and intend using your card you should notify us and restrictions will be removed from the card for the period of the specific trip.

Are there any charges for using my card abroad?

Within the Eurozone, there are no additional charges for using your card to make purchases and in case of cash withdrawals a fee is applied as per Card Charges.

Outside the Eurozone, a cross-border handling fee is applied on all transactions and in case of cash withdrawals an additional cash advance fee is applied as per Card Charges.

What shall I do in case of loss/theft or unauthorised use of my card?

In case of loss, theft or unauthorised use of your card, you must immediately contact us and report the incident at below contact numbers:

  • Service Line 8000 9999 (from Cyprus) or +357 22 500 500 (from abroad)
  • JCC +357 22 868 000
  • Visa International 001 800 847 2911
  • Mastercard International 80090569