Tap and Pay
Prepaid PayBand
Fast and easy payments with a tap of your wrist.
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Contactless wearable Visa

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No need to open a bank account

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Worldwide acceptance

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Water resistant

Show all features

No PIN required for amounts under €20 in Cyprus and up to the predefined amount of each Country

Flexible and water-resistant material

Adjustable size

No annual fee

Issuance fee €10

Minimum load amount €15

Quick and easy transactions

PayBand

Add an extra layer of convenience to your payments.

A fast, convenient and secure wearable which allows you to pay on the go without using cash or cards. Easy to use, reliable and convenient making it the perfect companion in daily situations where you don’t want to carry your wallet or cash.

Subscription Fee & Charges
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Help and Support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

What is Prepaid PayBand?

Prepaid PayBand is a contactless VISA wearable card that you can wear on your wrist. Prepaid PayBand is instantly available at any Hellenic Bank Branch.

How can I get my Prepaid PayBand?

You can get your Prepaid PayBand at any Hellenic Bank branch, whether you are a Hellenic Bank customer or not, by presenting your identity card and proof of address.

Is Prepaid PayBand instantly available?

Yes, Prepaid PayBand is instantly available at any Hellenic Bank branch.

What is the cost of Prepaid PayBand?

The Prepaid PayBand carries an issuance fee of €10. No annual fees apply.

In what colors is Prepaid PayBand available?

Prepaid PayBand is available in blue, orange, pink and black.
 

What is the maximum number of Prepaid PayBands that I can buy?

There is no restriction on the number of Prepaid PayBands that you can buy.

What is Prepaid PayBand maximum loading amount?

The maximum monthly loading amount and/or the maximum total balance at any given time in Prepaid PayBands of the same holder cannot exceed €2500. (amount is included in the amount of €5000 which is the maximum monthly loading amount/maximum total balance at any given time, any individual is allowed in prepaid cards)

Where and how do I use my Prepaid PayBand?

You can use your Prepaid PayBand with the same way as a contactless tap & go card. Use your Prepaid PayBand at any contactless POS terminal

How can I reload my Prepaid PayBand

You can reload your Prepaid PayBand at any Hellenic Bank branch, or online via Web Banking.

How safe is the use Prepaid PayBand?

Prepaid PayBand is actually a VISA contactless card
With the free SMS Alerts service you are notified about every purchase
PIN is required for purchases over the predefined limit of each country (€20 for Cyprus)
For additional safety, you can determine your daily usage limit according to your needs

I am not a Hellenic Bank customer. Can I get a Prepaid PayBand?

If you are not a Hellenic Bank customer, you can get your Prepaid PayBand at your nearest Hellenic Bank branch, by presenting your identity card and proof of address.
 

What should I do if I lose my Prepaid PayBand?

In the unfortunate event of you losing your Prepaid PayBand, please contact immediately Hellenic Bank Service Line at 8000 9999 (from Cyprus), +357 22500500 (calling from abroad) or call JCC at +357 22868100 to cancel your card.