Pay over 750 bills with your Credit or Debit card through Hellenic Bank Web Banking
Pay over 750 bills with your Debit or Credit Card
Completely free service
View all your bill payment transactions
Pay all your bills from one place.
With 15 categories of organisations and over 750 of bills* to choose from, ranging from Government to Telephone and Internet providers, there is no need to visit a branch, to wait in line at the cashiers desk to pay your electricity bill or to create online accounts on bill payment portals. Pay everything with just a few clicks through Hellenic Bank Web Banking.
*in partnership with JCC Smart
What are JCC Smart bill payments?
JCC Smart bill payments is an online service that allows you to pay your bills through Hellenic Bank’s Web Banking. JCC smart bill payments are now integrated within Web Banking allowing hassle free bill payments with your Hellenic Bank Debit or Credit cards.
Which bills can I pay through JCC Bill payments?
There are numerous categories to choose from such as Government and Semi-government organisations, Telephone, TV & Internet providers, Waterboards, Municipalities and Community councils, Insurance companies, Academic organisations, Charities, Professional bodies and associations, Theatres and Cinemas as the main categories.
How can I make a payment?
Making a bill payment is very simple:
- Login to Hellenic Bank Web Banking and then navigate to Transfers and Payments
- Select “JCC Smart Bill Payments”
- Select a specific organisation from the list of categories or search for a specific organisation using the search function
- Enter your bill details
- Select your Hellenic Bank Debit or Credit card and enter the SMS OTP code sent to your registered phone number to complete the payment
Frequently asked questions
Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.
What do I need in order to make a bill payment?
To pay your bills through Hellenic Bank Web Banking, you need to have access to Hellenic Bank Web Banking, a Hellenic Bank Debit or Credit card and your bill details. If you don’t have access to our Web Banking, you can register by completing our online form here
Why are some bills available on JCC Smart and not available in Web Banking?
At the moment 15 categories and over 750 bills and organisations are covered. If you can’t find a specific organisation or bill to pay you can call our Customer Contact Center at 8000 9999 (from Cyprus - free) or +357 22 500500 (from abroad) for additional information.
Are bill payments completed in real time?
No, payments are processed (accepted/rejected) by the organisation the next working day.
Where can I see my bill payment history?
You can see a full list of your JCC Smart bill payments under Transfers and Payments, Maintenance and Transaction History. To view account related payments, use the “From account” option and to view card related payments use the “From card” option.
Are there any charges for using the service?
No, the service is completely free.
Will I receive a bill payment receipt to my email address?
This feature is not supported at the moment.
Can I pay a bill through the Hellenic Bank Mobile App?
The mobile app currently supports a limited amount of bills which can be paid with your bank account.
Do I have to register to JCC Smart before I make a payment through Hellenic Bank’s Web Banking?
No, there is no need to register on JCC Smart to make bill payments through Web Banking.