Frequently asked questions
Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.
- If your card is linked to only one account, then this account will be treated as your default account for all your future Hellenic Bank ATM transactions and you will not be prompted to select an account.
- If your card is linked to more than one account, you will be given the option to select another account to carry out your transaction at the specific Hellenic Bank ATM.
You may transfer money between your accounts, linked with the card in use, by selecting the “Transfer Funds” option from the ATM menu. You may then follow the on-screen instructions to complete the transfer.
If I perform a credit card payment at a Hellenic Bank ATM, when does it get credited to my credit card account?
Credit card payments are credited immediately.
Select the option “Other Services” from the ATM menu, followed by the option “Last 10 transactions”.