Google Pay

A fast, simple, and secure way to pay

Benefits at a glance

All your card benefits, without the card

Contactless payments in stores with your phone

Easily pay in apps and online

Compatible with Visa and Mastercard

A fast, simple, and secure way to pay

Google Pay

Use your Hellenic Bank cards with Google Pay. The easiest way to pay with any Android device.

Forget about your card or wallet. Pay seamlessly whenever and wherever you like: online, in apps, and everywhere contactless payments are accepted.​​​​​​​

How to add your card to Google Wallet

Add your Hellenic Bank Visa or Mastercard card to Google Wallet by following the steps in the app!

Alternatively, log in to the Hellenic Bank Mobile App, tap on the cards section, and select the "add to G Pay" icon.

Use Google Pay whenever you see one of the these symbols:

Help and support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

What is Google Pay?

It is a payment platform for payment at physical outlets and online, easy and fast. Google Pay was developed to be used in payment systems from mobile systems using the Android operating system, including mobiles, tablets or smartwatches. In short, it offers you all you need to make purchases from your Android device and keeps your data secure.

How to use Google Pay for card payments?

Use Google Pay on any of your Android devices (mobile, smartwatch or tablet). Your operating system must be 5.0 or higher, with NFC technology.

How does it work?

Use Google Pay for payments in all establishments that accept contactless payments. You simply bring your Android device up to the pay terminal with the screen lit to make the payment. You don't even need to open the application.

Which Hellenic Bank cards can I add to Google Pay?

All Hellenic Bank Visa and Mastercard debit, credit or prepaid cards can be registered with Google Pay.

How many cards can I register with Google Pay?

There is no limit on the number of cards that can be added to Google Pay.

Is there a charge for using Google Pay?

No, Hellenic Bank does not charge its customers for signing up for and using Google Pay.

How can I add a card to Google Pay?

Add now you’re Hellenic Bank Visa or Mastercard card to Google Pay via the Google Pay app, by following the steps in the app!

Alternatively, log in to Mobile Banking App with your Web Banking codes, go to the cards section, and select the "add to G Pay" icon from the card details.

I have not received my Hellenic Bank card yet. Can I add it to Google Pay?

In order to add a card to your Google Wallet, your card must be in your possession, and it must also be activated.

I cannot complete the process of adding my card to Google Pay. What should I do?

In case you cannot complete the process of adding your card to Google Pay, if you have not received the security code via SMS and/or the security code has expired before registration, you should remove the card from the Wallet App and repeat the process. If you are still not able to add your card, you can contact our Customer Contact Center at 8000 9999 (free local calls) or +357 22500500 (from abroad).

How do I remove a card from Google Pay?

You can remove your card through Google Pay app.

What do I need to do to add more than one card in Google Pay?

You can add more cards by repeating the registration and authentication steps detailed above.

The OTP password has not been received and/or has expired. What can I do?

You can try resending the SMS OTP, be pressing the resend link under the OTP field. Also, ensure you have registered your phone number with the Bank. Alternatively, you can call our Customer Contact Centre at 8000 9999 (free local calls) or +357 22500500 (from abroad).

Can I add a card that I have previously removed from Google Pay?

Yes, you can do so by following the normal procedure to add a card.

Google Pay and Google Wallet are trademarks of Google LLC.