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SMS Banking
With SMS Banking, we’ll text you to tell you about your money – and you can carry out transactions by sending texts to us, too.
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Key features & benefits

Get the full picture Send an SMS to us using a short code and get key information back instantly

Quick actions Tap or swipe an SMS to act on what it says

Get the full picture Pay bills, move money and more with just a text

Instant info You can even check exchange rates by text

Is it right for me?

It’s quick, easy, and you can do it everywhere you have your phone without logging in or going through any security.

You can check your account, make credit card bill and utility payments, anywhere, 24/7.

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How it works

You can carry out everyday banking activities just by sending an SMS:

  • Ask for your available balance
  • Get a mini statement with your last ten transactions
  • Transfer money between accounts and pay credit card bills
  • Pay utility bills for CYTA and EAC
  • Get the latest foreign exchange rates
  • See how much you’ve got available to spend 
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Help and support

Frequently asked questions

Need help? You can always contact us for any questions you have. But before you do, take a look at our FAQ list to see if your questions have already been answered.

How do I register to SMS Banking?

Log in to your Web Banking, go to ‘SMS Banking’ and ‘Setup’. Then follow a few simple steps, and you’re all set.

    How do I use the service?

    Send a message that tells us what you’d like to do to (+357) 99380800. Here’s a list of the messages you can send. It doesn’t matter how many spaces you use, or whether you use upper or lower case.

     

    How do I get the Current & Available Balance of any account?

    Send "BALANCE" or "B" or "BALANCE accountno" or "B accountno"
    e.g.: B 1010155555501

    How do I see the last 10 transactions of any account?

    Send "STATEMENT" or "S" or "STATEMENT accountno" or "S accountno"
    e.g.: S 1010155555501

    How do I get the latest Exchange Rates?

    Send "FXRATES" or "E" or "FXRATES ccy" or "E ccy"
    e.g.: FXRATES USD

    How do I transfers between my accounts?

    Send us the ‘from’ and ‘to’ account numbers, plus an amount. If you only have one account or you’re already in an account you can use an asterisk for the ‘from’ account. The system will assume Euros for the currency

    O F* 1010155555501 A 176,95

     

    How do I make payments to CYTA?

    Send ‘P C’ for ‘Payment to CYTA’ with the ‘from’ and ‘to’ accounts. Again, use the asterisk for the ‘from’ account if you only have one, or you’re already in it

    P C F* T 1010155555501 A 17,95
    P C F 2121266666612  T 1010155555501 A 17,95


     

    How do I make payments to EAC?

    Send ‘P E’ for ‘Payment to EAC’ with the ‘from’ and ‘to’ accounts. Use the asterisk for the ‘from’ account if you only have one, or you’re already in it.

    P E F* T 1010155555501 A 17,95
    P E F 2121266666612  T 1010155555501 A 17,95

     

    How do I make payments to my VISA or Mastercard?

    Send ‘P V’ for ‘Payment to Visa/Mastercard’ with the ‘from’ and ‘to’ accounts. Use the asterisk for the ‘from’ account if you only have one, or you’re already in it.

    P V F* T 1010155555501 A 176,95
    P V F 2121266666612  T 1010155555501 A 176,95

    How do I get additional assistance on the correct format of the messages?

    For more help on how to format your messages, send ‘Help’ or ‘H’ and let us know what about:

    Send "HELP" or "H"

    "HELP L" or "H L" or "HELP LIST" or "H LIST"

    "HELP B" or "H B" or "HELP BALANCE" or "H BALANCE"

    "HELP S" or "H S" or "HELP STATEMENT" or "H STATEMENT"

    "HELP E" or "H E" or "HELP FXRATES" or "H FXRATES"

    "HELP O" or "H O"

    "HELP P" or "H P"

    "HELP P C" or "H P C"

    "HELP P E" or "H P E"

    "HELP P V" or "H P V"