“Connect” with your Bank
Don’t waste any more of your time.
Banking has never been faster or easier.
Deposits, withdrawals, money transfers, payments, account management and more, all just a click away via Online Banking, Web Banking and our Hellenic Bank Mobile App without standing in line at your branch. Bank from the comfort of your home or office, using your own devices. Our ATMs at your service 24/7, while inside our branches we have also installed Ιn-Lobby ATMs for large cash deposits. Our Ιn-Lobby ATMs accept a larger number of bank notes for faster, safer self-service deposits.
Everything you need is on the “smart” devices you use daily. And in the case that this all feels overwhelming, we’ve taken care of that as well. Our trained staff is available to assist and guide you, so you can benefit from all the new services and technology we have made available; all designed to make your day-to-day life easier.
You no longer need to visit a branch for your day-to-day transactions.
Manage your accounts easily and quickly via our online channels.
What will you need first?
A debit card that you can issue free of charge.
The next step is to register for Online Banking.
And of course, download the Hellenic Bank Mobile App on your smartphone.
Once you've downloaded the app, it may be time to sign up for our free e-Statement service so you start receiving your statements online.
By taking advantage of our online channels, not only can you carry out your transactions easily and quickly, but you also play your part in protecting the environment by using less paper.
If you want to make things even easier, then turn your smartphone into a wallet and avoid handling banknotes and switch to contactless payments simply by holding your phone over any contactless POS terminal that has the symbols.
It’s simpler than you think! Hellenic Bank Visa and MasterCard cardholders who use iPhone devices can also pay by adding their cards to their Apple Pay wallet, whereas Android mobile phone users can simply download the Hellenic Bank Wallet and easily and securely use contactless payments for their purchases.
Customer Guidance & Support
If you need support, you can contact our Customer Contact Centre at 8000 9999 (free local calls) or +35722 500500 (from abroad).
By contacting our Customer Contact Centre, you can also:
Register a new mobile phone number
Apply for a debit card
and to ensure immediate service, you can now automatically verify your identity and get transferred directly to a Bank representative, without any additional waiting time.
And that’s not all! You can even visit your nearest Connect Corner where our Bank’s Meeters & Greeters are available to guide and assist you on how to use our alternative service channels.